Privacy Policy

Neam Media (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Neam Media is a UK-based social media advertising and content production agency.

Data Controller: Neam Media
Email: hello@neam.tv
Website: www.neammedia.com

If you have any questions about this policy or how we handle your personal data, please contact us using the details above.

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2. Personal Data We Collect

We may collect and process the following personal data:

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Information You Provide

• Name

• Email address

• Company name

• Telephone number

• Any information submitted via contact forms, email enquiries, or project briefs

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Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device and operating system information

• Pages visited and time spent on our site

• Referral and traffic sources

This information is collected using cookies and similar technologies.

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3. How We Use Your Personal Data

We use personal data to:

• Respond to enquiries and communicate with you

• Provide and manage our services

• Improve our website and marketing performance

• Maintain client relationships

• Meet legal and regulatory obligations

We do not sell or trade your personal data.

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4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – where you have provided clear permission (e.g. submitting a contact form)

• Legitimate interests – to operate, improve, and market our business

• Contractual necessity – where processing is required to deliver services

• Legal obligation – where we are required to process data by law

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5. Cookies

Our website uses cookies to distinguish you from other users and improve your experience.

Cookies help us:

• Understand how visitors use our site

• Analyse traffic and performance

• Improve functionality

You can manage or disable cookies via your browser settings.

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6. Sharing Your Data

We may share personal data with trusted third-party service providers, including:

• Website hosting and IT providers

• Analytics services (such as Google Analytics)

• Professional advisers (legal, accounting, compliance)

All third parties are required to process your data securely and in line with UK data protection laws.

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7. International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations

• Standard contractual clauses

• Equivalent data protection measures

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8. Data Security

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

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9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

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10. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, please contact us using the details in Section 1.

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11. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

ICO Website: https://ico.org.uk
ICO Helpline: 0303 123 1113

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12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised.